Refund Policy

10-Day Money-Back Guarantee

We’re committed to your satisfaction. That’s why we offer a 10-day money-back guarantee from the date of purchase.

Eligibility

  • Request must be made within 10 days of purchase.
  • Product must be unused, undamaged, and in original packaging.
  • Proof of purchase is required.

How to Request a Refund

  1. Email us at info@primejetsservices.com with your order details.
  2. Our team will issue a Return Merchandise Authorization (RMA) and instructions.
  3. Repackage the item with all accessories, clearly labeling the RMA on the package.
  4. Ship it to the address provided by our support team.

Refund Details

  • Refunds are processed within 3–4 business days after we receive and inspect the returned item.
  • Refunds apply to the product price only. Shipping and handling are non-refundable.
  • Refunds will be issued to the original payment method.

Non-Refundable Items

  • Digital products
  • Gift cards
  • Custom or personalized items

We reserve the right to update this policy at any time. For assistance, contact info@primejetsservices.com.